All orders will be shipped within 1-4 business days from your order date.
Expected Shipping Times
- 1-4 business days for Canada orders
- 4-14 business days for US orders
- 6-15 business days for International orders
Given the current situation, delays can be expected for certain packages (2 months). Thank you for your patience and understanding. If you haven't received your order after 8 weeks, please contact me at firstname.lastname@example.org with your order number or full name.
All orders come untracked. If you are worried about your package being lost in the mail, please select the additional tracking option in the shop. I am not responsible for lost package in the mail, but I will do my best to accommodate you if this ever happens.
Sorry for the inconvenience! Please contact me at email@example.com with your order number or full name and I’ll be happy to send you a replacement.
Returns and exchanges are not accepted, but please contact me if you have problems with your order!
I use the Winsor & Newton gouache set (set of 10) to paint and I use the Arteza Expert Watercolor Pad as paper!
Please notify me at firstname.lastname@example.org if you find a bug while shopping here! This site is newly developed, so bugs can happen. Thank you for your understanding, we will try our best to improve your experience here!